Question 1

What conditions does Better Brain & Body see?

Accepted Answer

We see a wide variety of neurological conditions and challenges. Please view the Conditions We See page to learn more.

Question 2

What Are Functional Neurology treatments like at Better Brain & Body?

Accepted Answer

At Better Brain & Body, functional neurology treatments are personalized, non-invasive, and designed to support healthier communication and function between the brain, nervous system, and body. Each functional neurology patient begins with a comprehensive 2-hour neurological evaluation designed to objectively assess the real-time function and connection of brain-body systems related to processing speed, reaction time, balance, coordination, eye movements, sensory processing, cognition, memory, vestibular function, autonomic regulation, and other important markers of neurological performance. Because every nervous system is different, treatment plans are individualized based on each patient’s unique findings, symptoms, goals, and health history.

Treatments are typically interactive, engaging, and exercise-based — often involving guided brain and nervous system training designed to stimulate, challenge, and rehabilitate specific neurological pathways in real time. Depending on the patient, therapies may include targeted movements, balance and coordination exercises, visual and sensory stimulation, cognitive tasks, reaction-time training, vestibular rehabilitation, neurological stimulation exercises, chiropractic care, recovery technologies, vagus nerve stimulators, and other brain-based therapies designed to improve neurological performance and adaptability. Our advanced diagnostic testing and therapies are non-invasive, and our team is always by your side to guide you through the process and answer any questions along the way.

Question 3

What is Functional Neurology and how can it help me?

Accepted Answer

Functional neurology is a healthcare approach focused on evaluating and improving the function and performance of the brain, nervous system, and integrated brain-body systems together. Because the brain serves as the body’s primary control center, neurological function can influence balance, coordination, cognition, movement, sensory processing, autonomic regulation, physical performance, and overall well-being — Functional Neurology is a neuroscience—informed approach that aims to assess, improve, and reassess brain-body health, cognition, and function.

Unlike traditional neurology which may focuses primarily on symptom management through medications and other conventional interventions, functional neurology emphasizes assessing and improving neurological function, adaptability, regulation, and performance through personalized, non-invasive therapies, root-cause strategies, brain-training and cognitive performance tasks, exercises, tools and other modalities outlined in our "What Are Functional Neurology Treatments Like at BB&B?" FAQ question.

Question 4

Are there any age restrictions for patients seeking treatment at Better Brain & Body?

Accepted Answer

Better Brain & Body does not have age restrictions. Anyone may come to our clinic to optimize their health.

Question 5

Do I need a referral?

Accepted Answer

No, you do not need a referral to become a patient. However, if you have a referral, we will work with your current team of health and wellness professionals to provide the most personalized and comprehensive care possible.

Question 6

Can you provide examples of success stories from previous patients?

Accepted Answer

Please visit our Testimonials page to see our patient success stories. Some individuals have submitted reviews on Google, and you can see them here.

Question 7

Do you accept health insurance?

Accepted Answer

Our clinic operates as a private, cash-based, self-pay practice and does not bill health insurance. While insurance plays an important role in many areas of healthcare, it also introduces significant limitations for specialized care. Insurance companies typically control how long providers can spend with patients, which therapies are allowed, and how frequently treatments can be provided. By working outside of these restrictions, we are able to: • Spend more time with each patient • Create personalized treatment plans without insurance limitations • Offer advanced therapies that are often not covered • Provide transparent pricing with no surprise bills Many patients choose this model because it allows care decisions to remain between the doctor and the patient rather than being determined by an insurance policy. For patients seeking reimbursement, we are happy to provide the necessary documentation for out-of-network claims. In general, payment is due at the time of service. Chiropractic Patients: We can file chiropractic services only with Medicare.

Question 8

Do you accept Medicare?

Accepted Answer

Chiropractic Patients: We can file chiropractic services only with Medicare.

Question 9

How much does treatment cost?

Accepted Answer

Because every patient’s needs and goals are unique, the total cost of care will vary depending on the diagnostics, therapies, and services included in an individualized treatment plan. For patients interested in our foundational 7-step root-cause and functional diagnostic testing protocol, the initial comprehensive examination is $800. This in-depth, 2-hour evaluation is designed to provide a detailed understanding of the real-time function and connection between the nervous system, brain, and body systems, helping identify potential areas of dysregulation, neurological imbalance, or performance-related dysfunction that may be affecting overall health and function. You can learn more about the exam here.

We encourage each new patient to have a 1-on-1 in-person strategy consultation with Dr. Brown. This meeting will allow you to discuss your concerns, condition, or goals with Dr. Brown and further understand the costs your treatment may be. You can schedule that by clicking Schedule Appointment at the top of your screen or by calling or texting our front desk at 704-752-8100. This initial consultation will be $75, paid before booking, and will be applied to a future treatment or subsequent exam.

Question 10

What forms of payment do you accept?

Accepted Answer

We accept cash, personal checks, HSA/FSA, all major credit cards, and Treat Now, Pay Later options like Cherry Payment Plans with 0% interest. If you need assistance with financing, please visit our Payment Plans page for more options or call our front desk at 704-752-8100.

Question 11

Do you offer payment plans?

Accepted Answer

Yes, we recently started offering payment plans via Cherry Financing and their Treat Now, Pay Later system. You can fill out Cherry's form, where a soft credit check will be run on your credit — it is NOT and never will be a Hard Check, so you don't have to worry about this application impacting your credit score. You can sign up or learn more on our Payment Plans webpage.

Question 12

Where does my reimbursement check go?

Accepted Answer

If your insurance company decides to reimburse you, they will send your reimbursement to whatever address you keep on file. We can credit your account or write you a personal check if we receive it at the office.

Question 13

How do I become a patient or request a consultation?

Accepted Answer

Meet with Dr. Brown for a 30-minute, $75 in-person strategy consultation to discuss your concerns and outline a personalized care plan. You can request your one-on-one session with Dr. Brown by clicking here for your specific concern(s).

Please note that once you request your appointment, you will be prompted to pay our $75 consultation fee, and it will be applied toward your neurological exam or subsequent appointment. This helps us prevent no-shows and provide dedicated time and care to all of our patients.

Please call 704-752-8100 if you have any questions.

Question 14

What are the clinic's hours of operation?

Accepted Answer

Our hours are Monday - Thursday, 10:00 AM - 6:00 PM. And Friday, 10:00 AM - 3:00 PM.

Frequently Asked Questions