Frequently Asked Questions:
What do you treat?
We handle a wide variety of neurological disorders and symptoms. Please see the conditions we treat page to learn more.
You can learn about functional neurology here to see if Better Brain & Body fits your needs.
What are diagnostics/therapies like?
Our diagnostics and therapies are non-invasive (they do not hurt!). Our friendly staff will be by your side to assist you and answer any questions. For more information, please check out our New Patients page.
A typical neurological session is 120 minutes or less.
A typical chiropractic session is 30 minutes or less.
Keep in mind that each individual's treatment will be unique and can vary in session length.
Do you accept health insurance?
Do you accept Medicare?
Better Brain & Body's Human Optimization Blog can be found on the menu on any page or by clicking here.
We also have a bi-weekly newsletter that you can subscribe to on the blog. This newsletter offers clinic updates, health advancements and information, exclusive deals, and new in-clinic therapies.
Are there any age restrictions for patients seeking treatment at Better Brain & Body?
There are no age restrictions at Better Brain & Body. Any and all may come to our clinic to optimize their health.
What is the initial cost of treatment?
As each patient's needs vary, the total treatment cost will depend on which diagnostics and therapies are performed. We encourage each new patient to have a discovery call with Dr. Brown so she can decide which diagnostics to perform on the first visit. Then, based on the findings of the initial visit, she will develop a personalized treatment plan for you. To schedule your free 15-minute phone consultation, call 704-752-8100 or click here.
Do you accept health insurance?
We are considered 'out of network' and do not accept assignments. Payment is due at the time of service.
Chiropractic patients: We can file chiropractic services with Medicare only.
We do not participate in insurance billing for neurological services, allowing us to keep our patient fees reasonable.
Where does my reimbursement check go?
If your insurance company decides to reimburse you, they will send your reimbursement to whatever address you keep on file. We can credit your account or write you a personal check if we receive it at the office.
What forms of payment do you accept?
We accept cash, personal checks, HSA / FSA, and all major credit cards. If you need assistance with financing, please visit our financing page for more options or call our front desk at 704.752.8100
Do you offer payment plans?
We do offer payment plans on a case-by-case basis. However, once you start a payment plan, that plan must be paid in full before starting a new payment plan.
What is Functional Neurology and how can it help me?
You can find all your questions and answers about functional neurology on our What is Functional Neurology page. Or you can visit our blog and see another detailed description of functional neurology here.
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Do I need a referral?
No, you do not need a referral to become a patient. However, if you have a referral, we will work with your current team of health and wellness professionals to provide the most personalized and comprehensive care possible.
How do I make an appointment?
The best way to make an appointment is to call our office at 704.752.8100. You can also fill out our contact form here.
What are the clinic's hours of operation?
Our hours are Monday - Thursday, 10:00 AM - 6:00 PM. And Friday, 10:00 AM - 3:00 PM.
Can you provide examples of success stories from previous patients?
Please visit our Testimonials page to see our patient success stories.